System Integration & Managed Services
As your business continues to grow, your IT requirements will inevitably change. Zipcrest Consulting helps unburden your internal IT team’s workload with our managed services. You will enable your business to gain a controlled and secure IT environment while reducing costs, increasing efficiency, and providing scalability.
Contact us to get information on System Integration and managed Services
System Integration Testing
Zipcrest Consulting offer you with our Managed Services
Remote Network and Security Monitoring
Hardware and Software Maintenance
Network Security Scans and Assessments
24/7 Help Desk & Support
Dedicated Account Team
Remote Network Monitoring
Your days of worrying about securing your organization’s network are over.
Zipcrest Consulting will proactively monitor your network remotely and report potential points of failure before they become critical.
Our 24x7x365 Network Operations Center (NOC) staff provides monitoring, remote remediation, and patch management work for services, workstations, and network devices.
KEY BENEFITS
- Resolve infrastructure issues fast with automatic alerts
- Utilize robust group policies to streamline your operations and lower costs
Hardware And Software Turnkey Projects
Stop managing maintenance contracts from multiple resellers and vendors.
Keeping track of vendor contracts can become an administrative nightmare and lead to contracts falling out of sync. Zipcrest Consulting provides you with hardware and maintenance support, including multi-vendor support we have partnership with leading OEM hence we can offer best system integration support capabilities and next-day product replacement nationwide.
KEY BENEFITS
- We are leading SI hence offer multi-Vendor support capibilites
- Customized maintenance agreements
24x7x365 Help Desk
Enable your internal IT team to focus on accomplishing business objectives
Receive 24×7 help desk support from our highly trained staff in our Network Operations Center (NOC). We will manage your end-user trouble tickets as an outsourced alternative to your staff or as a complement to your internal IT team.
- Trouble Ticket Support and Remediation
- Phone, Email, Online Chat Support (24x7x365) availability
- Call Dispatch for Onsite Repairs
- Online support portal for real-time reporting
- Guaranteed service levels via SLAs
Network Security Scans and Assessments
Receive detailed security scans and assessments on a quarterly basis
To proactively monitor your IT infrastructure, our cybersecurity experts will perform network security scans and assessments on a quarterly basis. We will report results to your point of contact, highlight key issues found, and provide recommendations.
Dedicated Account Team For Premium Customer
Receive an account team to ensure you are receiving the support your team needs
To help with strategic technology planning, we also provide additional resources such as external third-party consultants or subject matter experts. As a result, you can quickly contact your account team anytime, anywhere, with zero hassle.
Our Process
Assess Current IT Environment
Perform Network Security Assessment
Present & Sign Proposal
Assign Account Team
Manage, Report, Support
Why Choose Zipcrest?
With several years of experience serving mid-market and enterprise clients nationwide, Zipcrest Consulting has the track record to be your trusted IT-managed service provider.
We go beyond the scope of traditional advisers: We’re engineering entrepreneurs who value creative agility in tackling business priorities. We will take ownership of your challenges as we assess your current infrastructure and help your transition to seamless, scalable, and affordable new technologies that deliver benefits to your users and meet your long-term business goals.
We have successfully designed and implemented solutions for industries that include financial services, insurance, retail, healthcare, life sciences, utilities, manufacturing, government, and education.
Are you ready to transform your organization with Managed Services?
Our top priority as a managed service provider is to understand your organization’s needs so that we may better serve you. Contact us today to get started transforming your organization with help from Zipcrest Consulting.