Experience improved business operations, make informed decisions, drive productivity, and implement the best business strategies with ZipCrest’sManaged Services. With our IT outsourcing services and solutions, receive expert-tailored advice and ensure that your company is utilizing the best technology.
Operational Manpower Support
IT Asset Management
Proactive IT Monitoring and Maintenance
Managed IT Services
Third Party Maintenance (TMP), Hardware Break/Fix Services
- Full product line support: Server, storage, networking devices, desktop, notebook, printer, etc
- Wide range of brand coverage: HP, IBM, Dell, EMC, NetApp, etc
- Various SLA options: Choose what works best for your business
- Legacy system support: with experience accumulated from 20+ years in the industry
- Full life cycle support: From first deployment to End of Life (EOL), End of Service (EOS)
Choices of Time-based, Project-based or Incident/Token-based Support Models Based on Your Needs
- Time-based model (quarterly, yearly): allows for proactive maintenance and prevention of incidents.
- Project-based model: helps you manage your cost within a set budget.
- Incident or Token-based model: this works best for reactive services. You purchase a minimum number of incidents or tokens at the start of a contact period, cost is only deducted when a case is activated. Unused balance can be carried forward to the new contract coverage period if a new package or a minimum number of new tokens / incidents is purchased.
Relocation & Deployment Services, including:
- Data centre / office relocation services
- Data centre / office cabling management for easy tracing and fast troubleshooting
- Mover services with transit insurance coverage
- Deployment services: Backup, data transfer, Win 11 upgrade, image cloning , etc
Hardware, Computer/IT Spare Part Supply
- Take advantage of our pricing, as we source spare parts regularly worldwide and from ex-stock sources locally.
- We are supplier of legacy refurbished or used parts that are hard to source
- All parts are tested by an experienced engineer team and come with our warranty.