Managed Services
Experience improved business operations, make informed decisions, drive productivity, and implement the best business strategies with ZipCrest’sManaged Services. With our IT outsourcing services and solutions, receive expert-tailored advice and ensure that your company is utilizing the best technology.
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Operational Manpower Support
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IT Asset Management
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Proactive IT Monitoring and Maintenance
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Patch Management
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Managed Anti-virus
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Managed Reporting
Managed IT Services
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Third Party Maintenance (TMP), Hardware Break/Fix Services
- Full product line support: Server, storage, networking devices, desktop, notebook, printer, etc
- Wide range of brand coverage: HP, IBM, Dell, EMC, NetApp, etc
- Various SLA options: Choose what works best for your business
- Legacy system support: with experience accumulated from 20+ years in the industry
- Full life cycle support: From first deployment to End of Life (EOL), End of Service (EOS)
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Choices of Time-based, Project-based or Incident/Token-based Support Models Based on Your Needs
- Time-based model (quarterly, yearly): allows for proactive maintenance and prevention of incidents.
- Project-based model: helps you manage your cost within a set budget.
- Incident or Token-based model: this works best for reactive services. You purchase a minimum number of incidents or tokens at the start of a contact period, cost is only deducted when a case is activated. Unused balance can be carried forward to the new contract coverage period if a new package or a minimum number of new tokens / incidents is purchased.
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Relocation & Deployment Services, including:
- Data centre / office relocation services
- Data centre / office cabling management for easy tracing and fast troubleshooting
- Mover services with transit insurance coverage
- Deployment services: Backup, data transfer, Win 11 upgrade, image cloning , etc
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Hardware, Computer/IT Spare Part Supply
- Take advantage of our pricing, as we source spare parts regularly worldwide and from ex-stock sources locally.
- We are supplier of legacy refurbished or used parts that are hard to source
- All parts are tested by an experienced engineer team and come with our warranty.